![]() No returns will be accepted under any circumstances.Įxchanges will be made only for defective products or for products that have been damaged during shipping if it is determined that the damage was the result of For Her Vanity improperly packaging the products shipped. Once production has been initiated the order may not be canceled. Once an order has been placed it may be canceled within 48 hours if production of the order has not begun. After the 7th-day the return label will void and the exchange will be canceled. We will email you a return label, product(s) MUST be SHIPPED BACK TO US within 7 days from the day you receive the return label. Product(s) MUST be in original packing (shrink wrapped) stain-free & undamaged.Ĥ. Email must contain the order number, the name of the product(s), and a photo(s) for proof.ģ. Email us within 72 hours after the package has been marked as delivered. Steps to take after receiving a wrong item or something is wrong :ġ. What if I received the wrong product or something is wrong with my order? DO NOT REMOVE THE SHRINKWRAP, ITEMS MUST BE UNOPENED, UNUSED & IN ITS ORIGINAL PACKAGING. Returns & Exchanges: Unfortunately we don’t accept any returns or exchanges. ** PLEASE MAKE SURE ANY COUPON CODES ARE ENTERED AS WELL BEFORE SUBMITTING YOUR ORDER Please make sure your items and colors are correct before submitting your order. When your order is submitted, it begins to process immediately and can’t be changed or canceled. Any and all additional fees applied by the carrier will be assessed to the wholesale buyer and included in the invoice payable according to the terms you are subject to. Shipping insurance will not be provided unless requested. It is important to note that if you reject our shipping insurance you will assume full responsibility for any damage to your package and will have to contact the carrier to file any claim with them. ![]() If the claim is approved, For Her Vanity will notify you if the damaged product(s) will be replaced or if you will receive a refund for those items. Once we receive your email with the required information we will begin to process your claim. ![]() The email must contain your order number, the name of the product(s) that were damaged, and photo(s) of the damaged box and the damaged item(s). Make sure to email us within 72 hours after the package has been marked as delivered (MUST BE WITHIN THIS TIME FRAME NO EXCEPTIONS).Ģ. Steps to take if your package arrives damaged and you are covered by our shipping insurance :ġ. We make sure all packages are packed very well and add highly visible fragile stickers to each package so the carrier can handle the package with care, however, once the package leaves our facility we no longer control how your package is handled. We HIGHLY recommend adding Shipping insurance at checkout. We do however offer shipping insurance for damage to products that may occur during shipping. Please inspect all shipments immediately upon arrival and contact within 72-hours to report any damage or defective products.įor Her Vanity is not liable for any lost or stolen packages, or, for any delay caused by any act or by fault of the shipping carrier. If you would like us to use your carrier or freight company please provide that information so we can schedule pick-ups within a reasonable timeframe. ![]() On all orders, freight will be charged on each invoice including additional fees for additional services such as liftgate that may be required for delivery. Shipping is not included in the price stated on the product listings. Makeup Organizers with NO glamour glitter PLEASE KNOW Your order CAN get delayed for a few reasons Ĥ. Orders are processed on business days which are Monday- Friday (Excluding holidays & weekends). Your email confirmation, right next to the product's name. ![]() The thank you page, after you make your purchase.ĥ. The check-out page, before your purchase.Ĥ. The cart page, when you add a product to your cart.ģ. You can find your "Ship Out" dates on the following pages:Ģ. Please pay close attention to the "Ship Out" dates as they follow you all through out your shopping experience. It does not include the time needed for the carrier to transport your package. Processing time is the time that we need to fill your order and have the carrier pick it up from our facility.
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